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Reviews Of Dubai, Oman and Abu Dhabi

Dubai, Oman and Abu Dhabi

11 Days • 19 Meals

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  • I have stated repeatedly that we did not only not visit the Emerites Palace

    • Service
      The hotels were poorly located. Several of the main attractions that were listed on the itinerary were omitted. The tour guide routinely lost several group members as he did not pay attention to their whereabouts and he neglected to designate meeting points when entering museums and mosques.
    • Tour
      Several of the major attractions were omitted from the tour. I needed to pay for checked luggage on a flight from Abu Dhabi to Oman and I was told that it would be refunded and I have not received the payment.
  • Interesting countries but a poorly organized itinerary

    • Service
      Overall the tour was enjoyabe however it could have been better. Issues include: -Hotels were poorly located. Hotel in Abu Dhabil was a moderate beach hotel catering to families. Very noisy and 30 minute drive to downtown. -Several things that were listed in the itinerary were left out. Example, We did not ride in the driverless car Also some things that were listed were an additional charge. -Too much time was spent at certain parts of the itinerary leaving us short at the end of the day. -Colette mistakenly booked our on tour flight in a class that did not include a checked bag. This caused delay and embarassment at the airport. We were charged an additional $62 due to their mistake. We filed a claim but have still not been reimbursed . Overall the tour was disorganized. This was my first Colette tour but it will also be my last.
    • Tour
      The foutain show in Dubai

    Thank you for traveling with Collette to Dubai, Oman & Abu Dhabi. We are sorry to hear about the difficulties you had on tour. This information has been reviewed with our Product Design Team in order to enhance the overall touring experience for our guests. We will also be refunding you for the incurred baggage fee.

    Collette Support
    • Service
      Efficient and helpful, would recommend you
    • Tour
      A lot of information, and the best bits were the oasis and sand dunes falcon hospital

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